Accessibility Statement

At Manscaped US Store (manscapedusstore.com), we are committed to making our website accessible to all users, regardless of ability or disability. We believe everyone should have equal access to our products, services, and information, and we continuously work to improve our website’s accessibility to meet diverse needs.
1. Our Accessibility Goal
Our goal is to ensure our website is usable by individuals with a range of disabilities, including but not limited to visual, auditory, motor, and cognitive impairments. We strive to follow best practices and guidelines that promote inclusive design, making it easy for all users to browse products, place orders, access policies, and contact our team.
2. Key Accessibility Features
We have implemented the following features to enhance website accessibility:
  • Screen Reader Compatibility: Our website is designed to work with common screen reader tools (e.g., JAWS, NVDA, VoiceOver). Text content is properly labeled, and images include descriptive alt text to help users understand visual elements.
  • Keyboard Navigation: All website functions—including browsing product pages, filling out forms (e.g., order forms, “Contact Us” forms), and accessing dropdown menus—can be used via keyboard (no mouse required). Tab and shift-tab keys allow users to move between interactive elements, with clear focus indicators to show the current selection.
  • Text Customization: Users can adjust text size (via browser settings or website zoom tools) without losing content or functionality. We use high-contrast color schemes for text and backgrounds to improve readability, avoiding low-contrast combinations that may be difficult for users with visual impairments.
  • Form Accessibility: All forms (e.g., order checkout, return requests) include clear labels for input fields, error messages that are easy to identify, and instructions to guide users through completion. This helps users with cognitive or motor impairments navigate form processes smoothly.
  • Multimedia Accessibility: For any video content on our website (e.g., product tutorials), we provide closed captions to assist users with auditory impairments.
3. Accessibility for Specific User Needs
We recognize that different users may have unique accessibility requirements, and we aim to address these through targeted support:
  • For Users with Visual Impairments: In addition to screen reader compatibility and alt text, we avoid using color as the sole means of conveying information (e.g., using text labels alongside color-coded statuses like “In Stock” or “Shipped”).
  • For Users with Motor Impairments: We ensure interactive elements (e.g., buttons, links, form fields) are large enough and spaced appropriately for easy selection, whether using a mouse, touchscreen, or adaptive device.
  • For Users with Cognitive Impairments: We use clear, simple language across website content (e.g., product descriptions, policy pages, shipping updates) and organize information in logical, easy-to-follow sections. We also minimize distractions (e.g., unnecessary pop-ups) to help users focus on their tasks.
4. Ongoing Improvements
Accessibility is an ongoing process, and we regularly review and update our website to address new needs and comply with evolving best practices. We conduct periodic accessibility audits, gather user feedback, and work with web developers to fix any issues that may affect usability for users with disabilities.
5. Getting Help with Accessibility
If you encounter any accessibility barriers while using manscapedusstore.com—such as difficulty navigating the site, reading content, or completing a task—please contact our customer support team for assistance. We are happy to help resolve issues or provide alternative formats of information (e.g., plain text versions of policies) upon request.
  • General Accessibility Support: Use the “Contact Us” form on our website or reach out via our customer support email (include “Accessibility Assistance” in the subject line for priority handling).
  • Wholesale Accessibility Inquiries: For business partners with accessibility needs related to wholesale orders (e.g., accessible order forms, bulk product information), contact us at [email protected].
6. Our Commitment to Inclusive Shopping
We want every user to have a positive shopping experience, from browsing our grooming products to receiving their orders (with our 1-3 day dispatch, 6-12 day delivery, and free shipping). If accessibility challenges prevent you from accessing any part of our service—whether placing an order, tracking a shipment, or requesting a return (per our 60-day policy) —our team will work with you to find a solution that meets your needs. All refunds for eligible returns are processed in USD within 5-10 days, with no additional barriers to accessing this service.